Contact Us!
Please use the form below to contact us with any questions you might have. One of our awesome customer service representatives will get back to you in 1-2 business days.
Visit One of Our Locations
FAQ
As a family-owned business we stay pretty busy, but we’re always happy to help our customers in any way we can! To keep our customer service as efficient as possible, check out some of our most frequently asked questions—you just might find the answer you’re looking for.
Salisbury Greenhouse and Salisbury Landscaping are located in the hamlet Sherwood Park, only 20 minutes from the city of Edmonton. Our address is 52337 Range Rd 232, Sherwood Park, AB.
Salisbury at Enjoy is located in the Enjoy Centre in St. Albert. Our address is 101 Riel Dr., St. Albert, AB.
Warranty & Return Policy:
Returned item must be present at the time of claim.
Grow Program Members – no need to provide receipt.
Non-Member – a copy of receipt must be provided.
Warranties will be issued an in-store credit; equivalent to the original amount paid for the product.
Garden Centre providing you have carefully followed the directions for planting and care.
Products that have already been replaced under warranty are not covered.
Hardy Plants must have been planted in the ground and watered to be eligible for warranty coverage.
Trees and Shrubs are guaranteed to survive until the end of the next growing season (ending September 15th).
Warranty does not cover trees or shrubs which fail to live due to acts of God, machine, animal, or chemical damage.
Tender Roses, Small Fruits, Perennials and Vines are guaranteed until the end of the current growing season (ending Nov 1st).
No overwinter guarantee applies.
Annuals, Houseplants and Indoor Tropicals are guaranteed for 30-days.
Non-Living Products are subject to a 30-day return policy.
Giftware & Fashion Items have a 14-day return policy, requiring original tags to be attached and in original condition as it was sold.
Seasonal Artificial items are non-returnable and considered final sale.
Christmas Décor all sales are final after December 1st of the current year.
Final Sale items, are non-returnable.
We are not responsible for lost or stolen Salisbury Gift Cards.
Gift Cards are not redeemable for cash.
We accept Debit, Visa, Mastercard, and gift cards purchased from our store.
Absolutely! You can now use your gift card at either location – Salisbury at Enjoy in St. Albert, or Salisbury Greenhouse in Sherwood Park!
Our hardiness zone is 3b, which means you can plant anything labeled as zone 0-3b.
As a garden centre that operates 12 months of the year, our stocks are constantly changing, but we consistently provide an assortment of annuals, perennials, trees, shrubs, and tropical houseplants.
